Course curriculum

    1. Intro

    1. Salesforce apps explained

    2. All about Sandboxes and Orgs

    3. Creating a Sandbox on Salesforce

    4. Creating an org on salesforce

    1. Create your own salesforce app

    2. Create your own page in a salesforce app

    3. Create custom objects

    4. Create custom fields

    5. Customizing page and list views

    1. The babelConnect widget in salesforce

    2. Installing the babelConnect on your salesforce account

    3. Accessing the babelConnect on your salesforce app

    4. The babelConnect app settings

    1. Integrating the salesforce app with babelforce - the salesforce side

    2. Integrating the salesforce app with babelforce - the babelforce side

    1. Business case intro

    2. Look up an enduser in Salesforce

    3. Create a task for each inbound call

    4. Update a call task

    5. Create a case in Salesforce

    6. Create any resource

About this course

  • Free
  • 26 lessons
  • 0 hours of video content

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