Session Variables
Getting started with your voicebots! Session variables are central for understanding how voicebots are designed. It will teach you the basic knowledge for sending relevant information to any third party system like Salesforce.
What's this course about?
Why do I need session variables?
What is a session variable? And what isn't it?
Explaining the details of the Use Case
Building the call flow with triggers
Adding Session Variables to the call flow and 1 Global Automation
Testing the 1st Use Case
Explaining the details of the Use Case
Building the loop case - STT + Local Automations
Building the loop case - Switch Node + TTS Player
Testing the 2nd Use Case
Introduction
The difference between ivr.myVar and apps.speechText.myVar variables
Other types of call sessions